Nursing Dpu Edu In india fafa

thanks for your great customer care. my reference is about previously generated ticket no . 947069 . as you guys said that " And transaction done 16 th april of Rs 500 already added to your wallet. ". is not completely true. on 16th april I did 2 recharges back to back . the first recharge was having the problem and my balance deduction have been done by bank but not credited to my mobikwik. so I did another that was of same price and was successful. so please don't be confuse with the same and please pay me back my 500/- Rs . and send me an complete status of my account . thanks in advance. YoursYours