Benjamin Krutko Resume

Benjamin Krutko - 2016 Resume (updated) Benjamin Paul Krutko 1207 Cranford Ave. Apt 2 1-440-227-8130 Lakewood OH, 44107 [email protected] SUMMARY Skills Event planning and logistics One-on-one client contact Public policy background Community development Data collection and analysis Local government background Accomplishments Expanded outreach to clients through group and 1-on-1 communication. Managed groups of up to 50 students in person Managed 800+ person caseloads Tracked, organized and analyzed data to improve educational, electoral, and fiscal outcomes. Investigated and analyzed client concerns to identify and resolve issues. EXPERIENCE Department of Job and Family Services Office of Child Support Cleveland, OH 44102 Support Officer Lead March 2016 - Current Support Officer I March 2014 - Current Assigned and reviewed work of subordinates Assisted in training, supervision, and development of staff Provided supervision in absence of on-site manager Reviewed and analyzed financial and legal documents Worked with a variety local, state, and federal databases and information clearinghouses to gather and assign relevant case information Compile, update, and synthesize information from state and federal databases. Build and maintain relationships between clients, agencies, and caseworkers. Developed work flows and case methodologies Process, file, and generate various forms in accordance with state and federal laws. Area Temps Cleveland, OH 44102 Office Worker Dec 2010 – June 2013 Handled and processed confidential financial information. Managed incoming and outgoing calls for a busy medical office. Referred callers to proper departments and procedures. Maintained administrative and procedural processes City Year Cleveland Cleveland, OH 44102 Corps Member Aug 2011 – May 2012 Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support. Solicited contributions and participation from local businesses Collaborated with team members to develop new classroom projects, school-wide events and organizations. Gathered and analyzed education data on student needs and interests. Assisted in preparing daily lesson plans for activities and instruction. Organizing for America Parma, OH 44129 Area Campaign Director Jun 2010 – Nov 2010 Oversaw scheduling for day-to-day activies of 40+ volunteers. Managed volunteer canvassing and data gathering. Daily phone-banks on a variety of electoral issues. Data entry and follow-up with volunteers and community members. EDUCATION Edinboro University Edinboro, PA 16444 BA Political Science; Minor – Communications (2010) Internships: Planned Parenthood of NW PA; United States Congress