dilip Sadh Master Data

Master Data – Best Practices Dilip Sadh Key Performance Indicators Customer master maintenance KPI Definition/Calculation Frequency Recipients Type (K=KPI, O = Other) Dilip Sadh Delivery Method (R=report, P= portal, D=dashboard) Customer Setup Cycle Time Total New Customers Order error matrix Shipping error matrix A/R error Matrix The cycle time needed to set up a new customer The total count of new customers added Weekly Sales, Customer Service, Finance Sales, Customer Service, Finance